Holiday Inn Aylesbury

Friendly welcoming staff and everywhere clean. Comfortable room with fresh clean bedding and bathroom.  Food was very good, plenty of choice at dinner and breakfast ..we would definitely book here again .

The room is very neat and clean. There are a gym and a small swimming pool, which you don't find very often in the hotels in the UK. The restaurant serves excellent breakfast. You may choose soy milk or oat milk for your coffee or tea in case you don't want dairy milk. If you like fruit juices, you have a few different ones to choose from. I particularly like their mango banana juice and freshly squeezed orange juice.

The hotel's renovation proceeds well, with the vast majority of the building looking very smart with excellent facilities. I had to point out to the hotel, as is the case in many hotels globally, that changes in facilities and policies leave all textual information (eg. the online guide, menus, notices etc) out of date. I read the small print and asked for everything it promised but was not present. I asked for the missing sofa bed, safe, bathrobes, chocolates etc. The staff work tirelessly but are short handed for the task. While I was there new staff were being hired so all these matters are being addressed. I am indebted to duty manger Raj KC who went above and beyond in helping me cope with my problems, as an elderly man with fading eyesight and hearing, and medical challenges typical of my age group in Britain, in sending a 30 kilogram item I bought to the North West. I very much appreciated his advice and assistance and wish him all the best in his future career.

服務員熱情有禮，早餐不錯👍，由於行程臨時變動，在平台一直叫不上車，前台服務員George很熱情的幫忙叫了車，很感謝！